Garmin customer service

Post Reply
weimdogman
Rank: Champion
Posts: 315
Joined: Fri Jun 08, 2018 10:02 am
Location: brookings s.dak.

Garmin customer service

Post by weimdogman » Wed Aug 21, 2019 3:50 pm

Having trouble with a pt10 collar so I called up customer service. They were polite and are sending me a replacement.

They have no records of any of the 6 collars and 4 transmitters I have registered with them ?
Perhaps out of warranty drops items?

They have previously sent me a alpha handheld warranty replacement and had no record of any of that?

I told them the 3/4" collar is horrible and asked about other replacements? They replied you pt10 will have a blue collar - which is correct!

Tritronics was so "bleep" good maybe it isnt even fair to compare Garmin to them ?

cjhills
GDF Junkie
Posts: 2529
Joined: Sat Jan 28, 2012 7:37 am
Location: aitkin,mn

Re: Garmin customer service

Post by cjhills » Wed Aug 21, 2019 6:46 pm

I had 4 p10 receivers that malfunctioned. Most out of warranty. They replace all of them.no charge.....Cj

weimdogman
Rank: Champion
Posts: 315
Joined: Fri Jun 08, 2018 10:02 am
Location: brookings s.dak.

Re: Garmin customer service

Post by weimdogman » Fri Aug 23, 2019 9:25 pm

Curious what problems?

Mine seemed to have connectivity/ range problems and would go off on movement when in bark collar mode. Actually shocked me while handling.

cjhills
GDF Junkie
Posts: 2529
Joined: Sat Jan 28, 2012 7:37 am
Location: aitkin,mn

Re: Garmin customer service

Post by cjhills » Sat Aug 24, 2019 9:14 am

Batteries would not charge.....Cj

Post Reply